If you’d like to return your order, please reach out to us at wecare@moorajewelry.com within 14 days of receiving your items. We’re happy to assist you with the process and ensure everything goes smoothly.
To be eligible for a return, items must be sent back in their original, undamaged condition, just as you received them, so they can be resold. Customers may choose an economical shipping method for the return, but the return shipping cost will be the customer’s responsibility.
Once we receive your return, we’ll process it within 14 days and issue your refund. Please note that the original shipping costs are non-refundable.
Please make sure to email us prior to returning or exchanging an order at wecare@moorajewelry.com, so we can help refund or resolve your order properly. We’re here to help!